Great Basin Behavioral Health
Great Basin Behavioral Health
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    • Home
    • Get Acquainted
    • Our Approach
    • Get Started
    • Anxiety Center

  • Home
  • Get Acquainted
  • Our Approach
  • Get Started
  • Anxiety Center

In Crisis? Check out our Mental Health Urgent Care

Learn more about crisis services here

Areas of Specialization

Stress and Anxiety Disorders

Symptoms Include:

  • Excessive Worry
  • Tension
  • Constantly Feeling Vulnerable
  • Avoidant Behavior
  • Rigidity
  • Catastrophic "What If" Thinking
  • Poor Concentration
  • Sleep Problems
  • Obsessive Thinking
  • Continual Reassurance Seeking

PTSD, Depression, and Mood Disregulation

Symptoms Include:

  • Excessive Sadness
  • Irritability
  • Social Withdrawal and Isolation
  • Excess Sleep
  • Changes in Appetite
  • Poor Motivation
  • Low Energy Levels
  • Suicidal Thoughts or Attempts
  • Loss of Interest or Enjoyment

Other Areas of Clinical Focus

Other Areas of Clinical Focus

Problems Include: 

  • Relationship Conflict
  • Work/Life Balance
  • General Life Dissatisfaction 
  • Infidelity 
  • Blended Family Issues
  • Parenting Struggles
  • Spirituality Concerns 
  • Low Motivation 
  • Play Therapy

Insurance and Cost of Care

Individual / Couple / Family Therapy

Group Therapy

Group Therapy

Evaluations and sessions are typically billed at $265 and $225 respectively.  Depending on insurance contracts and other factors, the actual cost of treatment may be considerably less.  Mental Health Urgent Care will be billed to insurance and may have a higher cash rate than standard services.


Please discuss your needs with one of our admin's for clarification.  We do offer discounted rates for those who choose to pay cash at the time of service. 

Group Therapy

Group Therapy

Group Therapy

Groups are billed to insurance at a rate of $75/group, however, if payment is made at the time of services, a convenience credit may apply, leading to a large discount in expense as low as $30 per session.  

We are able to bill some insurances for group.  Coverage varies by plan.  

Secondary Billing

Group Therapy

Contracted Insurance Companies

Great Basin does not typically bill secondary insurance, however, we are more than willing to assist with this process. 


We are able to accept alternate payers to help you financially, such as Victims of Crime, Washoe County DA funding, and select funding from local non-profits.

Contracted Insurance Companies

Contracted Insurance Companies

Contracted Insurance Companies

  • Hometown Health
  • Prominence 
  • NPP / UHN
  • Keenan / Prime
  • University of Utah
  • Lyra Health


Contracted Insurance Companies

Contracted Insurance Companies

Contracted Insurance Companies

  • Blue Cross Blue Shield
  • HealthComp
  • Aetna
  • UMR and PEBP (Some Plans)
  • Optum/United
  • Select Health


"Out of Network" Services

Contracted Insurance Companies

Contracted Insurance Companies

We are able to bill most insurance plans as "non contract" or "out of network" providers.  


Plans vary considerably and, sometimes, insurance coverage is available at a similar cost as contracted providers.

Telehealth Services

Online therapy reno nevada

Convenient, Secure, and with Safety in Mind!

Sometimes you just can't find the time to get into our office.  Or maybe you've come down with a cold and aren't back to 100%.  No matter the reason, we're here to help from the convenience of your home, office, or even while sitting in your car!  


Since 2018, Great Basin Behavioral has been successfully using HIPAA compliant, web based platforms as a means of allowing care for our clients for situations, such as illness, getting stuck at work, losing access to a babysitter, and more!  Other situations where telehealth can be useful is after a surgery, or for those who are struggling with severe anxiety, such as agoraphobia.  

Therapy From Your Office, Home, or While Traveling

We are able to establish and maintain care anywhere in Nevada and provide telehealth for a variety of concerns for adults and teens.  We have several practitioners who work, live in, and understand Nevada and the needs of Nevadans and are here to serve your needs through secure, HIPAA compliant video.


Our agency offers telehealth services for local and rural residents, including those from Reno, Sparks, Carson City, Silver Springs, Elko, Fernley, Fallon, Winnemucca, Yerington, Wendover, Pahrump, Henderson, and even Las Vegas!  


Getting Set Up

Setting up your phone, tablet, or computer for telehealth couldn't be easier!  Simply contact our admin staff at scheduling@greatbasinbehavioral.com or call our office and we will send you an invitation to our platform.  Setting up an account usually takes less than 5 minutes.  It is important to understand that you must be in a safe, private location with access to internet for telehealth services.  

Important Info

Excluded Services / Conditions We Don't Treat

We recognize that we cannot be all things to all people and gladly refer individuals and families out to other community practices if we are not a good fit or don't have competence to help you at this time.  The following list identifies areas of treatment Great Basin Behavioral typically does not provide: 

  • Coherent DBT with phone coaching
  • Treatment interfering psychosis that is untreated
  • Cases involving coercive parenting, high conflict families currently or in the process of entering litigation, custody evaluations, or ongoing domestic violence
  • Primary substance use or gambling problems
  • Court mandated treatment 
  • Severe and/or medically complicated eating disorders 
  • Severe personality disorders
  • Severe autism and Intellectual disabilities 
  • Sex offender assessment/treatment
  • Medication management 
  • Individuals who have a propensity toward violent and/or threatening behavior

Late Cancel / No Show Policy

We take your time and ours very seriously and work hard to be available for as many members of the community as possible.  To meet this end, Great Basin has a strict policy surrounding attendance. 

  • A session canceled under 36 hours prior to an appointment is considered a "late cancelation" and is billable at $65.  This is not paid for by insurance.  
  • If and when a client does not appear for a session or when a session is canceled within 60 minutes prior to the appointment time, the session is considered a "no show/last minute cancelation" and is billable at $125. 
  • Cancelations MUST be made by calling our office directly OR via email to one of our scheduling staff.  We do honor timestamped messages over the weekend and have staff checking and responding to messages on Sunday's.
  • This policy is in place for several reasons.  For further information, please contact our office.  
  • Please know that we offer telehealth services as an alternative to losing your session or late canceling.  Please call or email us for more information!  
  • To appeal a late cancelation or no show fee, please complete the form (downloadable .pdf) found on this page below.  

Downloadable Forms

Click on a file to download.  All files are .pdf format.  

ROI-05.06.19 (pdf)Download
Attendance and Cancelation Policy 1.1.2025 (pdf)Download
Late-Cancel / No-Show Fee Reversal Request Form (pdf)Download
OON-Billing-Agreement-and-No Surprises Act (pdf)Download
COGNITIVE DISTORTIONS (pdf)Download
GAD7 (pdf)Download
PHQ9 (pdf)Download
PHQ-A (ages 11-17) (pdf)Download

Contact Us

Better yet, see us in person!

We enjoy working with our customers, please feel free to visit during normal business hours.

Great Basin Behavioral Health

695 Sierra Rose Drive, Reno, Nevada 89511, United States

(775) 453-4143

Hours

Monday - Thursday: 8am - 7pm

Friday: 8am - 5pm

Closed Weekends

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